Additionally, large machines that combine heating and automatic feeding, such as donut conveyor machines, fall under this category as well. These include custom and personalized items, such as custom mold or plug machines. However, please note that there are certain items that are non-returnable. Our return policy allows for most products to be returned within 30 days of receipt of shipment.
Note: Do not ship the item without the return authorization the return shipping address may vary. In some cases, we can request additional information as photos / video of the item. You may also request a return from the Customer Support Chat or contact us by email us two business days to respond (we typically respond during 4-8 hours) Select an option from the Reason for Return menu and specify the issue.Select the marketplace where the product was bought and provide an order number.Go to the Warranty section and select Claim Warranty.We want you to be satisfied with your purchase and often deviate from our own rules and take the client's side to make them happy.ĩ9% of all Returns for the past year were made for a full refund
